People, Process and Technology

Strengthening people, process & technology and having an impenetrable security posture in an organization has been a major concern for businesses since years. Organizations are investing huge amounts in next-generation security technologies like antivirus, full disk encryption, firewalls and prevention of data loss. The investment in cyber-security solutions has increased from $3.5 billion in the year 2004 to $75 billion in the year 2015, and it has been forecasted to reach up to $170 billion by the year 2020! Though these solutions are considered to be the best example of security, they fail in securing one of the very important aspects of cyber-security that is the People. In today’s of technology, People are becoming the key for securing the organizations.

Why do we require impenetrable security posture that address the human element?
Cyber-attackers are pretty aware that the employees in an organization are considered to be the least resistant in other words, the weakest link when it comes to security breach. This results in intrusions by attackers using cyber-attacks such as Phishing, SMShing, Ransomware attacks, risk of removable media etc. The solution to mitigate it, is quite simple, just like organizations have been investing in creating a secured IT infrastructure, they will also require to begin investments in security-enabled workplaces, otherwise can be referred as human firewall, so as to acquire an impenetrable security posture.

This can be only achieved if they have the ability to raise the awareness amongst people to an extent that they can become strong firewall against any potential cyber-threat. The best way to increase awareness is by gamifying the training part so that employees’ interest in this subject can be built. As for most of them, the idea of cyber-security instils an emotion similar to the one that air travellers experience during the time when air-hostess gives emergency instructions.

People, Process and Technology

To create a secured culture and behaviour amongst people, organizations will need to establish a long-term approach towards security awareness where the employees should be tested for their behavior and how they react against the most potential online attacks. With this approach, workforce will be engaged in knowledge imparting and security assessments on a regular basis since building a strong defense is not a one-time thing. It needs to be a continuous process. This will ensure that the employees think in line with the thought process of security professionals, or they are at least vigilant enough to think twice before reacting to cyber-scams.

We cannot put the blame completely on employees when we talk about data breaches, say, if a user makes a mistake and unintentionally clicks on an email that becomes the reason for a breach, we often believe that it happened due to the negligence of that particular user, however, it is not actually the case, the organization was already under the attack the employee was hit with the malicious email even before it was clicked or opened! Therefore, having a powerful security infrastructure is extremely important when it comes to incorporating People, Process, and Technology.

What are the possible consequences of not having a cyber-security awareness training program for the employees?

Since 91% of the data breach attacks include phishing, if the workforce of an organization is not prepared to identify and ignore the attacks, the risk of successful cyber-attacks, like ransomware increases greatly. Small businesses are most affected by such attacks since they are extremely fragile and breach costs tons of money. A data breach can significantly damage the brand reputation as well.

Companies need to bring out a solution that is an amalgamation of both security and convenience when we talking about security amongst employees. The aim should be bringing down the risk to an acceptable level. Awareness training is really important for an organization along with a knowledge of upcoming trends in employee compliance and new tools so as to improve awareness about cyber-security.

How should one encourage others to invest in cyber-security?

Cyber-security is extremely important since the data is the most valuable resource for any organization. Employees need to keep in this mind that everyone plays an important role in protecting a company and its stakeholders. Companies should use spam filters, IPS, SIEM, firewall, app whitelisting etc. to safeguard against cyber-scams, however, these precautions seem lacking since the only way they can make these tools effective is by involving the users in cyber-defence.

Every organization around the globe has sensitive data that is valuable to the attackers. Data including email accounts, employee data, customer records etc. are all targeted by the attackers and can thus organizations become a high-value target. Organizations with a highly maintained security management approach, should include high-quality employee protection programs, documented patching process, access, identity, and password management as well as an incident response plan. Dedicated cyber-security firms such as Kratikal, work solely on the triad of People, Process, and Technology, providing customized VAPT services along with employee risk assessment tools that help organizations in the reduction of the overall threat posture up to 90%.